Office Manager

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Job Summary:

Under the general supervision of the General Manager/Owner, coordinates and supervises all receptionist, secretarial, and clerical duties within an office.

Essential Functions:

·Supervises the coordination of overall communication in the office.

·When necessary, answers the telephone and gives information to caller or routes call to appropriate individual.

·Processes incoming mail.  Answers routine correspondence.  Prepares outgoing mail.  Files correspondence and other records.

  • Coordinates meetings and appointments for office as required.
  • Processes employment applications and assists in other employment activities, screening, interviewing, reference checking, and new employee orientation according to established guidelines.
  • Coordinates, prepares and reports on various client, caregiver, payroll, billing, and related accounting reports on a regular and as required basis.
  • Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into computer and back-up system as required.
  • Responsible for ordering and maintaining office supplies, forms, and equipment.

This job description is not intended to be all-inclusive.  The employee will be expected to perform other reasonable related duties as assigned.


Qualifications:

High School diploma or GED and one year related experience and/or training in a business office environment.

Requires proficiency in word processing and computer skills (Office, Excel, Power Point, ACT, eRSP). 

Must possess and demonstrate excellent communication skills as well as positive professional, business image. 

Essential Functions:

·Supervises the coordination of overall communication in the office.

·When necessary, answers the telephone and gives information to caller or routes call to appropriate individual.

·Processes incoming mail.  Answers routine correspondence.  Prepares outgoing mail.  Files correspondence and other records.

  • Coordinates meetings and appointments for office as required.
  • Processes employment applications and assists in other employment activities, screening, interviewing, reference checking, and new employee orientation according to established guidelines.
  • Coordinates, prepares and reports on various client, caregiver, payroll, billing, and related accounting reports on a regular and as required basis.
  • Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into computer and back-up system as required.
  • Responsible for ordering and maintaining office supplies, forms, and equipment.

This job description is not intended to be all-inclusive.  The employee will be expected to perform other reasonable related duties as assigned.

Knowledge, Skills, Abilities:

  • Excellent Interpersonal skills.
  • A professional and resourceful style with the ability to work independently and is comfortable in a close-knit team-oriented setting
  • Analytical and problem solving skills
  • Experience and poise dealing with staff, clients and referral sources
  • Decision making skills
  • Effective verbal and listening communication skills
  • Effective written skills
  • Attention to detail and high level of accuracy
  • Time management abilities, Excellent organizational and project management skills
  • Excellent customer service skills
  • Honest and trustworthy
  • Flexibility and willingness to learn and work on different tasks as needed
  • Demonstrates sound work ethics
  • Must have an eagerness/ability to identify administrative/procedural challenges and implement solutions
  • Ability to take initiative and manage multiple tasks and projects at a time

Working Environment:

Office environment.  

Position Physical Demands:

Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight.  Extended time at a computer work screen and on the telephone requires hearing and visual acuity.


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