Meet Our Comfort Keepers®

Our team is uniquely qualified and ready to help 

Every member of our team is professional and well trained. We conduct a thorough screening and interviewing process to identify the best home care providers, and only those who pass this process go on to complete training to deliver our special brand of home care and become Comfort Keepers®. What truly sets our people apart, though, is their natural gift for caring for others. 

All Comfort Keepers pass extensive background checks and complete continuing education. They are bonded, insured and covered by workers' compensation insurance to protect our clients and their families.

Carol B.

President

Carol Brad is a RN, CLNC, Hospice Nurse and President of Comfort Keepers #178. She saw the need for the services we provide in the community while practicing as a nurse and decided to get into the business of helping our clients.

Betty B., LPN

Client Care

Betty provides supervisory visits via phone and direct contact with clients in the community to determine satisfaction with caregiver service delivery. As a Nurse she makes the office manager and client coordinator/scheduler aware of any changes in client’s status, and she updates the plan of care for a client when necessary.

Daniel B.

General Manager

Dan possesses a background in Information Technology and delivering Customer Service with fortune 500 companies. I have experienced in my life the aging of my parents and the much needed services our company provides in their daily lives. We strive to treat each of our customer as we would want to treat and care for any member of our own family.

Shirley B., RN

Client Care

Shirley travels the community to do supervisory visits and insure client satisfaction with caregiver service delivery. Shirley has extensive experience as a Nurse in facilities and home care. She interacts with clients and visits clients in the community to provide assurance of services provided. She makes the office manager and client coordinator/scheduler aware of any changes in client status and updates the plan of care for a client when necessary.

Kaitlin Chapman

Human Resources Manager

Kaitlin has a BA in Social Sciences and is working towards her M.Ed in Training and Development. Kaitlin oversees all aspects of Human Resources and Employee Relations which includes interviewing and hiring qualified applicants. Kaitlin also manages the day to day functions and responsibilities of the office. Kaitlin has over 5 years of HR experience and a passion for healthcare management.  

Maryann Lacy

Quality Assurance/Client Care Coordinator

Maryann takes the lead in our Quality Assurance department. She reviews/claims the caregiver's time sheets for accuracy and billing purposes. She provides caregiver/client care via phone. Maryann also creates, organizes, audits, and maintains employee and client files, orientation packets, in-service binders for all new employees, and makes/maintains marketing folders. She assists the scheduler as needed.

Jennifer Johnson

Scheduling/Client Care Coordinator

Jennifer schedules shifts and hours by matching caregiver qualifications and availability to clients needs.  Jennifer was a caregiver with Comfort Keepers for two years before she joined the office staff. She communicates new assignments and/or schedule changes to caregivers and clients. Jennifer is our communication liaison between the clients and their families and caregivers.

Ashley Thompson

LPN and Recruitment

Ashley provides supervisory visits via phone and direct contact with clients in the community to determine satisfaction with caregiver service delivery. Ashley also works with the HR Manager to go into the community to recruit potential clients and caregivers for our office.

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